This item CAN NOT be purchased separately.

This item can only be purchased when also placing an order for an ACR Electric Stove.

This product comes with a 12 Month warranty

The warranty is valid from the day of purchase. A valid proof of purchase such as a receipt or invoice is required to raise any warranty claims. Photo(s) must be sent via email to support the warranty claim, in addition to the receipt or invoice. All warranty emails should be sent to Helpdesk@oseasons.com.

Valid warranty claims will result in the replacing or refunding of the item(s) in accordance with Oseasons’ terms. The warranty is extended to the original purchaser of the goods only and is not transferable. Goods used in a commercial setting has a 12 month warranty period only.

Damage resulting from misuse, negligence, accidental damage, alteration, incorrect assembly, improper handling (including dragging) or Natural Weather Occurrences (Rain, Wind, Snow, Severe Heat) is not included in the warranty, nor is damage from the use of corrosive cleaning solvents.

The warranty does not cover natural, aesthetic changes. For example, oxidisation, which is a natural occurrence of exposed uncoated aluminium (and will not affect durability or performance).

Outdoor scatter cushions and included outdoor seating and back cushions that are directly purchased from Oseasons are advertised as shower proof; these cushions are not intended to be stored outside. Oseasons hold the right to reject any claim resulting from weather damage.

Items such as indoor furniture that have not been stored in a dry and suitable condition will not be valid for a warranty claim.